FAQ

1. How can I pay for my purchase?


We accept all major credit cards and PayPal


2. Can I exchange/return items purchased?


Unfortunately we are unable to process exchanges or returns due to the perishable nature of our products. Please refer to our Terms of Service

 

3. I've received an incorrect order/damaged goods. Who should I contact?


We are very sorry you're experiencing issues with your order. Please contact us via email (hello@notescoffee.shop) so we can better assist you.

 

4. What happens if I do not receive my order within its estimated delivery time?


We are very sorry your package didn't reach you within the time we said it would! Please contact us via email (hello@notescoffee.shop) so we can better assist you.

 

5. Can I track my package?


Unfortunately we are currently unable to provide package tracking information; however, you may check your order status through your account settings page. Check the status of your order.

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